FAQS

1. What payment methods do you accept?

We only accept PayPal as our payment method. PayPal allows you to pay securely using your PayPal balance, linked bank account, or a credit/debit card.

2. How long does order processing take?

Orders are processed within 5-7 business days after payment confirmation. You will receive a tracking number once your order is shipped.

3. What are your shipping options and delivery times?

We offer standard shipping across the United States:

  • Processing time: 5-7 business days
  • Delivery time: 15-20 business days
  • Shipping fee: $7.99 (Orders over $60 qualify for free shipping)

4. Do you offer international shipping?

Currently, we only ship within the United States. We are working on expanding our shipping options in the future.

5. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to check the status of your shipment.

6. What is your return and refund policy?

We offer a hassle-free, no-fee return and exchange policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving it for a refund or exchange. Please refer to our Return & Refund Policy for more details.

7. What should I do if I receive a damaged or defective product?

If your item arrives damaged or defective, please contact us within 7 days of delivery at [email protected]. We will arrange for a replacement or refund.

8. How do I contact customer support?

You can reach us via:

9. Do you offer discounts or promotions?

Yes! We occasionally run promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.

10. Can I cancel or modify my order after placing it?

We process orders quickly, so modifications or cancellations may not always be possible. If you need to make changes, please contact us within 12 hours of placing your order.